Privacy Policy

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.

Information we collect.

My Beau and Bear receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

If you opt into our quarterly newsletter we will collect and store your email address for communication purposes which include special offers, new season stock alerts, discounts and updates.

As a customer you have the choice to create an account with My Beau and Bear to keep track of your purchases, personal information, payment information linked to website, Facebook or google information if used to create account and Facebook profile picture.

Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

To be able to contact our members with general promotional messages;
To be able to monitor customer communications and to ensure the highest customer service is being provided.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you about upcoming offers, sales, tock alerts, changes to the website or delivery. We will only contact you regarding these if you have subscribed to our newsletter.

If you contact us via the contact us page or via email, then we will use the email address you provide us to continue communication.

On the rare occasion where a telephone call is the best way forward, we will contact you and ask for these details.

You will not be cold called by any member of the My Beau and Bear team.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@mybeauandbear.co.uk

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.